Constructive communication is one of the keys to dealing with conflicts. However, our communication is very often full of judgement and blame. If this is the case, our counterpart will quickly become defensive, or even start to attack us. So our efforts to engage in constructive dialogue to find a common solution will be wasted. Marshall B. Rosenberg took some previous approaches and developed them into a comprehensive method to avoid this 'dead end': it is known as 'non-violent communication'.
This self-learning course allows you to get an overview of the methods of 'non-violent communication'. To apply it effectively in the field, you need a lot more practice. This course encourages you to start gaining this practice by giving you a first impression. As constructive communication is essential for conflict transformation, this course might be interesting for everybody, who is working in this field or who is in general interested to learn more about it.
This self-learning course was developed by the Academy of Conflict Transformation based on the work of Marshall B. Rosenberg.
Marshall B. Rosenberg (1934 - 2015) studied psychology and earned his doctorate in psychology in 1961. His work was particularly focused on effective communication and the peaceful transformation of conflicts. After he developed his well-known concept of non-violent communication, he founded the „Center for Nonviolent Communication“ in Albuquerque.
Rosenberg has published a number of books and articles, among them „Nonviolent Communication – A Language of Compassion“. If not stated in a different manner the citations within our self-learning course were taken out of this book. The whole first chapter of it, it available for free on the website of the Center for Non-violent Communication.